Shop Policies

All products sold by WIRELESS TECH including screens and batteries are covered under our Lifetime Warranty – excluding accessories, devices and tools.

Our lifetime warranty also covers all manufacturing defects. Physical damage caused during or after installation is not covered under our lifetime warranty. Unlike other vendors, we do not make our customers pay extra for return shipping. If there is an issue with quality, condition or compatibility, we assume responsibility for it and send a return shipping label at our expense.

All parts (including screen assemblies) for all devices are recommended to be tested before installation. Please be aware that once installed (Samsung in particular), the manufacturer’s original warranty will be voided on these screens.

All RMAs are processed within 24-48 hours of the shipment being received at our RMA Department.  If a part needs to be replaced urgently before the RMA is processed, customers may place a new order and an RMA credit will be applied to the customers’ account for future orders. 

Unlike many of our competitors we do not charge restocking fees for returned items. Also, we offer local in-store pickup on any online orders for your convenience.

We provide high quality cell phone replacement parts with honesty and transparency AND the best pricing available. We are deeply passionate about providing high quality parts and accessories combined with exceptional customer service.